Get In Touch

We respond to all inquiries within one business day. Initial consultations help determine if our services match what you're seeking for your companion.

Location

47 Elderwood Lane
Cambridge, CB2 8DN
United Kingdom

Email

[email protected]

Please include your animal's species, age, and which service interests you. This helps us provide more specific information in our response.

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed

Boarding clients can arrange weekend drop-off or pickup by appointment. Email us to schedule outside standard hours.

What to Expect

When you reach out, we'll schedule an initial consultation at no charge. This meeting allows us to assess your companion's needs, answer questions about our approach, and discuss whether our services align with what you're seeking.

Bring any relevant medical records, current dietary information, and a list of specific concerns or goals. The more context we have, the more useful our recommendations can be.

Consultations typically run 30-45 minutes. We don't rush these conversations. Understanding your situation properly takes time.

Professional facility exterior in Cambridge countryside

Directions

We're located on the northeastern edge of Cambridge, approximately three miles from the city center. Elderwood Lane connects to the A1303, making access straightforward from most areas.

Parking available on-site. If arriving by bicycle, covered storage provided near the entrance.

Ready to discuss your companion's care? Send us an email with your situation and preferred contact times. We'll respond within one business day to arrange a consultation.